Returns & Exchanges
At Paradox, we want you to be completely satisfied with your purchase. If your new fashion piece isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier drop-off point and keep your tracking number to monitor your refund's progress.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing